Vortex Sound Research

I had an issue that I was hoping someone here would know about. For some reason my srx keyboards is only showing presets from PR-D. I tried reinstalling but I that didn't fix it, I tried to look for the location of the presets to manually place them there but that didn't work either.

My srx orchestra does not have this problem and loads PR-A up to PR-D just fine. Anyone who might know why I have this problem?