Vortex Sound Research

Hi! I’ve recently noticed that the up octave button on my Microbrute seems to be jammed.

I’ve seen people online having issues of an unresponsive octave button before, but nothing about a jammed one. I’m not able to go up or down octaves at all.

I tried taking a cotton swab with some rubbing alcohol to clean it, but it still isn’t coming out. Does anyone have any advice?

Thanks!