Vortex Sound Research

I'm getting all bars red when I try. I have free at boon only the model vc plugged in to my computer headphone jack. I boot with the left button pressed down. It starts when I play the wav but about 10 seconds in it goes to all red errors. It appears I have bricked it when I turn on in non firmware mode so I really need to figure out what I'm doing wrong. Thank you kindly.