Vortex Sound Research

I just got one a couple weeks ago and I think the 5s aren't working. I spot checked a bunch of jacks with a scope and I get the expected LFOs and triggers, but the orange jacks on all the 5s don't do anything and I just get some noise on the browns. Whenever I cross patch to any 5s they cause it to freeze. I know CL stuff is weird and works unexpectedly at times, but this doesn't seem right and I'm hoping someone else can test theirs to compare.

Here's a video https://www.youtube.com/watch?v=Sw2bhGvTa2c